Alan Joyce is best known for his leadership as the CEO of Qantas Airways, a role he held from 2008 until 2023. During his tenure, Alan guided Qantas through some of its most challenging times, including the global financial crisis, the 2011 union dispute, and the COVID-19 pandemic. His strategic vision and innovative approach led to Qantas becoming one of the most successful and profitable airlines in the world.
Alan’s contributions to the aviation industry and his unwavering commitment to diversity have been honoured with him being named as a Companion of the Order of Australia (AC) and a Fellow of the Royal Aeronautical Society.
One of Alan’s notable accomplishments was the successful launch and growth of Jetstar Airways, Qantas’ low-cost subsidiary. As the founding CEO, Alan led Jetstar to become one of the world’s most successful budget airlines, demonstrating his ability to innovate and adapt to evolving market trends.
Alan and his team also transformed Qantas Loyalty into the dominant player in the Australian market, a significant profit centre, and a strategic asset for the airline. Moreover, his efforts in promoting sustainability propelled Qantas to commit to achieving carbon neutrality by 2050, the second airline globally to do so. Alan also spearheaded groundbreaking advancements in super long-haul flights, particularly the ambitious Project Sunrise, which seeks to establish direct connections between Australia’s eastern coast and major global cities such as London and New York.
In addition to his role at Qantas, Alan has held prominent positions on several boards. He served on the board of the International Air Transport Association (IATA) for 12 years and as Chairman for one term. He also served on the board of the oneworld alliance for 15 years, holding the position of Chairman for three years. Additionally, Alan served as a director of the Business Council of Australia for 9 years.
Born on June 30, 1966, in Tallaght, Dublin, Ireland, Alan’s journey to the top of the aviation industry began with his education at the Dublin Institute of Technology, where he earned a Bachelor of Science degree in Applied Science (Physics and Mathematics). He further pursued his studies at Trinity College Dublin, obtaining a Master of Science degree in Management Science.
Alan’s aviation career began at Aer Lingus, where he gained valuable experience in diverse roles such as sales, marketing, IT, fleet planning and network planning. In 1996, he relocated to Australia and joined Ansett Australia. In 2000, Alan joined Qantas Airways and his rapid advancement within Qantas led to his appointment as CEO of Jetstar in 2003, and then as CEO of Qantas in 2008.
Beyond his professional accomplishments, Alan is also celebrated for his advocacy of gender equality, indigenous and LGBTQ+ rights. As one of the first openly gay CEO, he has been a vocal champion of diversity and inclusion, playing a pivotal role in the Australian Marriage Equality campaign. His unwavering commitment to creating an inclusive corporate culture has garnered him widespread respect and admiration.
Alan is currently writing a book for publication in 2026.
Talking Points
Keynote Presentations & In Conversation
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Keynote Presentations & In Conversation
Video
Fireside Chat with Brothers Alan and Anthony Joyce – ICA2023
Corporate Actuary at Medibank Anthony Joyce sits down with his brother, Qantas CEO Alan Joyce to examine the challenges from the pandemic and its impact on the insurance industry and the broader global economy (along with an interesting family story or two!). The closing keynote is set to be an insightful discussion on a range of issues including COVID-19 grounding the airline industry, job losses, dealing with criticism, and how a strong support system can make all the difference during the toughest of times. A not-to- be-missed event!