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Dr Elizabeth
Wilson (Shoesmith)

Behavioural Scientist and CEO of the Inclusive Organisation Group

Profile

Dr. Liz Wilson, a Ph.D. in organizational culture and behaviour, has worked with some of the world’s most notable brands on their cultural and business transformations over the 25+ years of her career. She has combined her organizational change experience and behavioural science expertise, to discover the hack to culture change (ironically it is not about focusing on behaviour first).

She is also the creator of The 8-Inclusion Needs of All People, a solution that makes inclusion of all people simple. Dr. Liz is not your average keynote presenter. She invites you into her life with insightful honesty and humour, and creates a safe space for audience members to analyse what they are doing well and what they need to do differently for better outcomes. Whether Dr. Liz is talking about how to tackle large scale business transformation or how to personally transform - she will always share practical yet powerfully impactful ways to achieve better outcomes.

Expertise
Talking Points

Inclusive Keynotes and Presentations

Whether in-person or virtually, Dr. Liz invites you into her life with insightful honesty and humor. She serves as the mirror for your audience on how the exclusion people face is not because of their difference, but because of the barriers we put in their place. Breaking the news to participants that celebrating labels with cupcakes won’t get us to inclusion she shares a simple, yet powerfully impactful, approach to creating an environment where all people can thrive. So, whether you’re after a keynote speaker for an auditorium full of guests or a presentation for a smaller gathering, you are guaranteed an event to be remembered with Dr. Liz.While Dr. Liz will create a presentation bespoke to your event theme, objectives, and participants; here are some past keynote topics to get you inspired…

- Inclusion Beyond the Labels
- Hacking Inclusion Transformation
- Sparking innovation with diverse minds and inclusive design thinking
- Accountable Allyship (how to be an active advocate)
- Using unbiased AI to hack human bias
Inclusive CX

Workshop: Inclusion 101

Understand what inclusion looks and feels like, including the introduction of a new way of looking at diversity to meet the needs of all people so everyone thrives.

Workshop: Our Inclusion Experience

In a safe way uncover the lived-experience of everyone in the team, as well as discussing how the needs of each team member can be best met by others so everyone has an inclusive experience.

Workshop: Becoming an Inclusive Team

Identify the inclusion gaps in the team, collaboratively agree on what most needs to improve, and together prepare an action plan to become an inclusive team.

Workshop: Leveraging our Differences for High Performance

Take a fresh look at the diverse skills, knowledge, and lived-experience of team members – then map out how the team will better leverage the value of the diversity in the team to increase team performance.

Workshop: Inclusive Ways of Working

Identify the inclusion gaps in new or existing ways of working, collaboratively agree on what most needs to improve, and prepare an actionable plan for inclusion improvement.

Workshop: Creating an Inclusive Employee Experience

Take a fresh look at the diverse skills, knowledge, and lived-experience of team members – then map out how the team will better leverage the value of the diversity in the team to increase team performance.

Workshop: Creating an Inclusive Customer Experience

Uncover inclusion gaps across the customer journey, and dive into specific customer touch points to create an inclusive customer experience.

Workshop: Inclusive Innovation

Uncover inclusion gaps in your products and/or services, and apply inclusive design thinking and decision making to enhance your offering to meet the inclusion needs of all people.
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