Resilience is a vehicle for high-performance which draws out the best in people when conditions are at their worst.
Michael Licenblat is one of Australia’s leading resilience experts who builds pressure proof teams that bounce back in tough and competitive markets.
Born into a family of entrepreneurial parents, Michael grew up working inside the numerous family businesses and quickly learned that success often came to those who could ride the bumps, get up, and keep going.
Michael went on to study psychology and became one of the pioneers in building a successful natural therapies business through overcoming rejections, scepticism and knockbacks. He also completed one of Australia’s toughest kayaking events, covering 404km over 5 days, finishing in the top 15% of the country.
Michael has worked with hundreds of companies such as ColesMyer, NASA, ALDI, and Toyota to build 'pressure proof' teams that out-perform their competition.
Michael is a resilience researcher, mentor, lifelong martial artist and author of the book Pressure Proof. Michael is an international speaker, a Certified Virtual Presenter and one of only 200 people in Australia to be recognised as a Certified Speaking Professional (CSP).
Michael’s relatable presentation style infuses personal stories, scientific research and real-life applications to create a keynote experience that motivates people to adapt faster to change, overcome adversity and become better under pressure.
Talking Points
Becoming Pressure Proof: Thriving in times of disruption, change and challenge
In your current business climate, you will be under great pressure to deliver more in less time with fewer resources. There will always be days of setbacks and failures; changes that you can’t control; workloads that never end, and problems that don’t seem to have solutions. Setbacks, challenges and changes are an inevitable part of growth.Becoming Pressure Proof: Thriving in times of disruption, change and challenge
To sustain a competitive edge, you need to be able to flow with change, adapt to pressure, and remain motivated. Developing a high-performance resilience will be the currency of success. This is greatly determined by how fast you can bounce back from the setbacks, changes and challenges, and repurpose pressure into an advantage.
In this presentation, Michael will explain how to become Pressure Proof so you can out-achieve your targets and thrive in high-pressure environments.
YOUR AUDIENCE WILL LEARN HOW TO:
* Bounce back faster from setbacks and challenges
* Build an adaptive capacity to achieve more and solve problems faster
* Remain motivated under pressure with a resilient mental attitude
* Embrace change and flow with uncertainty
Building Business Rainmakers: Accelerating business development in tough and competitive markets
In times where competition is growing and clients are more discerning, businesses need to work both harder and smarter to secure their market share and client revenue. Building Business Rainmakers: Accelerating business development in tough and competitive markets
Having the ability and self-assurance to knock on new doors, follow up clients, mine your database for leads, and set up client meetings can mean the difference between your success and failure.
Many technical industry professionals, however, tend to avoid business development because they don't like it, ‘it looks needy’, it feels 'salesy' or because of the fear of rejection.
For many industry professionals they need to shift their mindset & approach to increase success.
This is a powerful and practical session that helps technically oriented people to get past their call apprehension and sales aversion to achieve their business development targets – even when they don't feel like it.
In this session, you will learn the key elements of business development to turn sales
reluctance into results and put more prospects in your funnel.
YOUR AUDIENCE WILL LEARN HOW TO:
* Overcome the reluctance and call aversion to initiate more leads and new contacts
* Get past the motivational killers that slow down business development activity
* Become confident and comfortable approaching new and existing clients
* Be more dollar productive to reach your revenue targets faster
Generating Sales Resilience: Bouncing back from sales setbacks, pushbacks, apprehensions and rejections
Every year companies spend tens of thousands of dollars on training their sales teams in areas like prospecting, questioning and closing more sales. While this type of training is clearly valuable, it fails to address a key factor impacting sales performance. That is, the ability to manage the rejections, ghosting and push backs they face on a daily basis.Generating Sales Resilience: Bouncing back from sales setbacks, pushbacks, apprehensions and rejections
As a significant proportion of initial sales calls, follow-ups and meetings end in ‘No’, setbacks are a part of any sales process. Most salespeople, however, are never taught how to deal with the impact of hearing ‘no’, and as a result, their sales motivation and dollar productivity are diminished and the likelihood of future success reduced.
Using the psychology of sales resilience, Michael will explain how to turn setbacks into springboards to bounce back fast and achieve more, rather than sit in self-pity, stay stuck and give up after a series of sales setbacks.
In this presentation, Michael provides practical techniques on how to bounce back from sales setbacks so that you can remain motivated and dollar productive to hit sales targets faster in any market.
YOUR AUDIENCE WILL LEARN HOW TO:
* Recover quickly from rejections and challenges to achieve more
* Keep their ‘drive alive’ by not personalising rejections or pushbacks
* Use failure as a stepping stone to project you forward
* Develop a mindset to stay focused and dollar productive in tough markets
Maximise your Influence: Getting buy-in faster and resolving issues quickly
Building high-performance teams, delivering excellent service and building client rapport requires more than technical skills. To have impact, you need to be able to influence and communicate with a range of personalities, without taking them personally or becoming worked up.Maximise your Influence: Getting buy-in faster and resolving issues quickly
Many people, however, avoid conflict, resist feedback or become drained by the fallout. When this happens, issues don’t get resolved, outcomes don’t get achieved and people walk on eggshells, resulting in teams that are not united and customers who don’t trust you.
Whether you are in leadership, client management or customer service, having the emotional intelligence to confidently address and resolve issues allows you to increase buy-in, improve outcomes, reduce negative undercurrents and decrease turnover.
Using the psychology of reading Pressure Patterns, Michael will explain how to resolve issues quickly, get buy-in faster and have the tough conversations - without becoming drained. He will give you an understanding of what sits behind behaviour, so that you can have the confidence to tackle, resolve and repair even the most difficult issues.
YOUR AUDIENCE WILL LEARN HOW TO:
* Be more influential with challenging, non-compliant or negative people
* Stay cool and calm during an emotionally charged interaction
* Achieve outcomes faster with different personalities
* Resolve issues efficiently and effectively without becoming drained
Video
Michael Licenblat | Keynote Speaker | Saxton Speakers
Michael Licenblat builds high performance teams that bounce back in tough markets and thrive in high pressure environments.Michael Licenblat | Becoming Pressure Proof
The reality is that your professional future will be filled with pressures and changes that will both challenge you and open up new levels of possibility. A major key to your success is being able to flow with change, adapt to pressure, and remain engaged and motivated – without burning yourself out. This is greatly determined by how fast you can bounce back from the setbacks, challenges, and pressures that may otherwise slow you down, wear you out, or get in your way. In this presentation, Michael will walk you through the 5 levels of personal resilience so that you can achieve more in high-pressure environments. In this presentation, you will learn how to: * Bounce back faster from setbacks and challenges * Lift personal productivity when dealing with multiple pressures * Remain motivated under pressure with a resilient mental attitude * Thrive and adapt in a competitive environment – without burning yourself outBuilding Business Rainmakers - Growing your Client Base in Competitive Markets
In times where competition is growing and clients are more discerning, businesses will have to work harder and smarter to secure their market share and business revenue. Whilst most industry professionals are technically orientated, it is having the confidence and motivation to initiate new business, follow up with clients, mine your database for leads, and setting up client meetings can mean the difference between your success and failure. In this presentation, Michael Licenblat will demystify how to keep your team proactive in their business development and client engagement, and remain motivated in the face of rejections, and setbacks. This is not simply a 'hype up' session, but rather a practical look at the resilience principles that drive technically orientated people to get past their call reluctance or client management aversion and stay proactive and enthusiastic in their business development and achieve their revenue targets - even when they don't feel like it.Building Sales Resilience - Bouncing Back from Rejections and Setbacks
Every year companies spend tens of thousands of dollars on training their sales teams in areas like prospecting, questioning and closing more sales. While this type of training is clearly valuable, it fails to address a key factor impacting sales performance. That is, the ability of the salesperson to manage the rejections and pushbacks they face on a daily basis. As a significant proportion of initial sales calls, follow ups and meetings end in 'No', setbacks are a part of any sales process. Most salespeople, however, are never taught how to deal with the impact of hearing 'no', and as a result, their sales motivation and dollar productivity are diminished and the likelihood of future success reduced. In this presentation, Michael provides practical techniques on how to bounce back from sales setbacks so that you can remain motivated and productive to hit sales targets faster.Maximising Your Influence - Handling Difficult People without Becoming Drained
Creating high performance teams, managing people, delivering excellent service, and building client rapport is greatly determined by your ability to influence and communicate with emotionally charged people, without taking them personally or becoming worked up. The quality of interactions between you, your team and your customers is the pivot point that either leaves people feeling uplifted and wanting to do more business with you; or results in tension and customers going to your competitor for a solution. In this presentation, Michael will explain how to read, and be more influential and effective when working with situations of confrontation, conflict, complaint, or with challenging, non-compliant behaviour or negative people - whilst staying calm, focused, and in control. Not only will this help your team resolve issues faster, but these skills also promote an uplifting morale, and project a professional brand to the market.Accelerating your Productivity - Getting more Done in High Pressure Environments
To achieve more in high-pressure environments you need to streamline and maximise your expenditure of time, attention, energy and availability. In today's high-pressure environment, you will have multiple priorities that compete for your attention, have many layers of responsibility to account for, and often have requests and demands from people who need your help. Having the right skill set to handle this environment can be the determining factor of whether you meet deadlines, fulfil all your requirements, an uphold a high level of service. Developing disciplined self management, having selective availability, doing deep work, and managing your energy expenditure are keys taking control of your workload, and maximising your time usage, and delivering on expectations.Absolute pleasure to work with Michael Licenblat! I deal with a vast array of Speakers year in and year out and Michael truly is a stand out among speakers. Michael very quickly grasps objec ... keep reading CPA Australia
Michael provided a fantastic session. Michael's enthusiasm and tone were perfect to close our conference program on a high note. I would heartily recommend Michael as a speaker, being a pleasure to work with and having great calm energy.
Michael delivered a high energy, motivating and engaging presentation to our business network. There were lots of that's me , I couldn't agree more and I really needed to hear that! moments.
Wow. What a presenter! Insightful, informative and engaging. Michael really connected with attendees by involving conference participants in the presentation through movement and asking for real life anecdotes. We highly recommend Michael as a presenter and would be delighted to see him on our speaker list again in the future.
Michael provided us with an outstanding and motivating presentation which our attendees consistently rated as one of the best presentations, and him as one of the best presenters, at the BCI Summit Australasia. Michael's ability to meet our needs at very short notice, and adapt to a change in presentation length shortly before the Summit made him a pleasure to work with.
We would like to express our thanks for your outstanding presentation. Not only was the delivery of the presentation inspiring, but it dealt with the topic of dealing with adversity on a very practical level that lends well to implementation in the workplace.
I can't sing Michael's praises high enough. The information shared was practical for both work and home and the presentations were engaging and thought provoking.
Michael delivered a fantastic seminar for our clients, where he energised the audience with his simple to understand style and exceptional knowledge and skills. The audience were engaged right from the start, and left committed to improving themselves, overcoming reluctance and staying motivated.
The team has really taken so much out of this program. It is amazing how many things that you brought up that I heard myself think 'how many times have I been saying that'. Last week one of our team had a real success story because he listened to what you said and went back to a client, who had been stonewalling him, but he didn't give up, and kept trying and finally got through to them. The next day he closed a 6 figure deal. I see the difference in the sales team - that they are picking up the information and using it.
Michael presented at our annual leadership conference and is highly recommended. He was engaging, professional and delivered exactly what we needed. He tailored his content to maximise connection with the audience and provided tangible take-always for our team. Thank you Michael for helping us bounce back faster!
Michael's principles resonated deeply with us and although the session was delivered via Zoom (due to lockdown) it did not detract from the engagement and participation, and in some ways, actually even increased their involvement in the session.
Today was perfect! The conversations in the chat rooms were great and the engagement level was high. Zoom definitely did not affect the level of buy-in from the team. I am so looking forward to our next session.
Michael was great to deal with both pre-event and onsite and delivered a fantastic workshop which was heavily subscribed by our audience (who had the option of attending one of four workshops happening concurrently). We've received very positive feedback from attendees on his sessions, so are thrilled he was part of our event. We appreciate his willingness to work with us to ensure his content was on point for our event and that we had his slide deck ahead of time.