The More The World Talks About Empathy, The More Empathy The World Will Have.
Mimi Nicklin is an experienced marketer, strategist and keynote speaker on empathy and human understanding. She believes that as a pro-social species, we work best when we work together and human understanding is at the core of all success. Mimi is a strong advocate for the global movement to balance humanism and capitalism in our lives.
She is the author of ‘Softening the Edge: Empathy: How humanity’s oldest leadership trait is changing our world’ (2020), a bestselling book in the USA, Canada, Australia and the UAE which examines how empathy and connection are this decade’s most valuable skillset.
She founded Empathy Everywhere, the world’s first organisational empathy platform. With its corporate and community empathy training and the Empathy for The Future’ Youth platform, it aims to change the mindset of businesses across the world.
Mimi is the CEO of Freedm, a global ad agency which capitalises on the knowledge economy and proves that hybrid, remote working drives creativity and results, by removing barriers of bias and offering freedom, empowerment and access to creative minds and clients.
Mimi is an expert in connection and mutual human understanding. She works closely with organisations with the aim to fill the empathy gap and rebuild societies and businesses worldwide. She has over 16 years’ experience in marketing communications, working across 25+ markets with multinational and Fortune 500 clients.
She hosts The Empathy for Breakfast Show podcast which reaches 85,000+ people and was voted top 5 podcasts in the UAE. The show examines the empathy gap worldwide with thought-leaders from multiple industries and discusses the future of connectivity, leadership, mental health and our world. She recently launched second podcast, Mimi-YouYou.
Mimi is a popular speaker for many organisations across the world. She speaks with passion and authenticity about the importance of empathy and human understanding in business leaders, as the antidote to the burnout, loneliness and anxiety facing the modern workforce. She is a charismatic speaker with an infectious stage presence and leaves audiences feeling inspired to approach the world and everyone in it with greater empathy.
Talking Points
Transformational Multi Generational Leadership
Do your leaders have the tools they need toTransformational Multi Generational Leadership
speak to 4 generations of employees and their diverse needs and drivers?
CEO’s & Leadership teams worldwide are grappling with how to motivate, commit to and lead up to four generations and the new set of benchmarks, skillsets and HR considerations that this requires. As many leaders look for solutions as to how to win and succeed amongst this ever changing set of expectations, Mimi’s keynote lays out the path to her Listening-Led Leadership methodology which balances humanism and capitalism across age and cultural brackets. As she unpacks the power of empathetic and connected ommunications, conflict management and the path to truly understanding your workforce, she seamlessly delivers the proven steps to to improved motivation and building loyalty, commitment and performance.
The Role of Psychological Safety in Performance & Growth
As the term Psychological Safety gathers momentum, many leaders are yet to understand, or fully find confidence in, the power of safety, inclusion and listening in the The Role of Psychological Safety in Performance & Growth
workplace.
This keynote looks at the path to fostering trust and recognising the impact of
psychological safety and empathetic culture on performance, results, innovation and
growth. Leveraging regional and global data, Mimi unpacks the connection between
employees feeling supported and valued and the direct impact on risk taking, loyalty,
commitment, productive collaboration, improved performance and innovation. She
unveils the correlation between psychological safety, employee engagement, and retention rates and fuses data with the human condition. In so doing, she creates a case so compelling that it is impossible for the audience not to want to embrace the future of multigenerational and inclusive workplaces.
Listening-Led Leadership
Listening-Led Leadership and Organisational Empathy are rapidly taking centre stage in the future of leadership discussion, but are your leaders equipped with the skillsets to embrace the needs to today’s workforce?Listening-Led Leadership
In this keynote, Mimi looks at how
communication and cross organisational dialogue creation cultivates trust, loyalty and consistency. She uses data and global case studies to drive the connection between ‘open room’ leadership that moves from simply having an ‘open door’ to actively hearing, motivating and engaging with the organisation consistently and effectively.
Looking at value perception and employee scores, as well as human performance drivers and strategies for building and maintaining strong connections, she unpacks where leadership success lies today and the simple steps to ensure we are all moving there at speed.
** For Wellness, Mental Health & Workplace Wellbeing events, Mimi frequently tailors this
content to specifically drive the neuroscience- based research and connection between mind and body to directly impact wellness in the workplace. This approach focuses on improved belonging, connection and listening in building healthier, wellness-driven and reduced stress environments. With a focus on moving beyond processes and short term interventions, Mimi will unpack the power of the mind and body connection and our evolutionary needs as a human species in directly creating happier, healthier and wellnesselevated workplaces.
The Business Case for Diversity & Inclusion
Are you already embracing the Performance & Motivational Power of Integration & Inclusion?The Business Case for Diversity & Inclusion
Bringing a unique perspective to the D&I discussion Mimi connects the power of
emotional intelligence and empathetically data-driven organisations in driving the
effectiveness and authenticity of D&I success. Focusing on a human centric and
consistent approach to organisational curiosity and communication, Mimi moves beyond the more traditional conversation around quota’s and ethics, and looks at fuelling innovation in dialogue creation and communication as driving inclusion. She talks to deeply understanding the potential of diverse perspectives, experiences, and
backgrounds and how this leads to better problem-solving and decision-making in global, multigenerational, multicultural teams. Pulling on her personal leadership experience in over 25 markets and cultures, she focuses on embracing communication, fostering adaptability and empowering connection to unlock the full potential, productivity and engagement of teams.
Video
Mimi Nicklin | Empathy Advocate
Meet Mimi Nicklin, Bestselling Author and coveted Global Keynote Speaker. With the goal of reconnecting 1 Million people in empathy, everywhere, Mimi Nicklin is an internationally bestselling author and the multi- award winning Founder of the world’s widest-reaching empathy training & engagement platform. Ranked as the Number 1 Workplace Wellbeing Leader in Malaysia on LinkedIn by Favicon, Mimi is a top 5-rated podcast host of her show, ‘MiMi YouYou’, she is omnipresent in the media including recently appearing live on the BBC to 85 million people. Having recently appeared on stage with Bill Gates, she is an experienced executive coach, and the globe's leading thought leader advocating for the movement to create more empathy in the world. She trained over 18,500+ professionals in Fortune 500 organisations globally in Listening-Led Leadership and has recently been awarded Malaysian Female Leader 2024 and Top 45 Sri Lankan Leader 2024. Mimi specialises in Listening-Led, Empathetic Leadership, Multi Generational Engagement, Psychological Safety and Inclusion & Wellbeing. She is as charismatic as she is passionate, and she is set on reconnecting our world, one organisation at a time!Mimi Nicklin | Empathy Is an Existential Business Priority! Find Out Why....
Mimi steps on stage as a lead plenary speaker to 4000+ HE leaders in Asia, at the regions largest HR and Leadership conference, NHCCE. Looking at the role of AI in reshaping HR and leadership Mimi held every set of eyes in the room.Your Keynote was one of the most impactful parts of our entire regional EMEA event. ... keep reading Daikin
Mimi, you opened our eyes to something that was always there and we never saw. This will change the way to work going forward.
This is our fourth time working with Mimi. It is extremely powerful content. Every organisation should have access to this.
Working with Mimi is like having a golden ticket. There are very few people that deliver consistently to the standard that Mimi does. She can safely be called outstanding
Mimi is the epitome of a modern-day leader – High IQ, even higher EQ. I would highly recommend Mimi – she’s incredibly competent, inspiring and educational, but more than all of those things she’s an amazing human.
Mimi, your session at the procurement Festival was truly eye-opening. The way you connected empathy to negotiation has changed how I approach leadership and decision-making. Thank you!
Mimi, your session was one of the most inspiring and impactful I’ve attended this year. Thank you for sharing your wisdom on empathetic leadership!
I had the privilege of attending an incredibly impactful session at NHCEE, where Mimi Nicklin - Empathy Advocate spoke on "The Empathy Algorithm: Decoding the Power of Listening Leadership in an AI-Driven World." One question she posed truly triggered my thinking: “How long can you afford not to listen and understand your team?"
