The More The World Talks About Empathy, The More Empathy The World Will Have.
Mimi Nicklin is an internationally bestselling author, award-winning keynote speaker, and the visionary founder & CEO of Empathy Everywhere, the world's leading organisational empathy training and engagement platform. A top 5 rated podcast host, Mimi is on an mission to reconnect 1 million people by 2028 and was recently ranked as the #1 Workplace Well-being leader in Malaysia by Favikon.
Her debut book, Softening The Edge, became an instant global bestseller, pioneering the fusion of storytelling and corporate insight to address the 30-year global empathy deficit and its profound impact on workplaces. Building on this success, she authored Empathy at Work, tailored specifically for the Indian business context, which sold over 1000 copies in its first few weeks. She is now set to release The Connection Prescription in April 2025 from the USA, exploring connectivity and belonging as keys to longevity in life, business, and health.
Mimi's influence extends across media platforms, with recent live appearances on the BBC to 85 million viewers live. Her insights are frequently featured in leading publications, including the Harvard Business Review, Forbes, The Independent, Vogue, Nokia, CEO Today, NBC and HMR Asia, and she appears weekly across nationwide TV and radio shows in Asia, the Gulf and beyond.
Specialising in Listening-Led Leadership, Psychological Safety, and Multigenerational Leadership & Inclusion, Mimi has trained over 18,500 professionals in Fortune 500 organisations globally. Her client portfolio includes industry giants such as Coca-Cola, Unilever, Standard Chartered, Stellantis, DP World, Cisco, Aditya Birla, Pfizer, Capgemini, Gitex, Daraz (Alibaba), the European Union, The Metropolitan Police Service UK, and the governments of Sri Lanka, Singapore, Malaysia, Saudi Arabia, and Dubai.
Mimi was honoured as Malaysian Female Leader 2024 and named among the Top 45 Sri Lankan Leaders 2024. Her dedication to balancing humanism with capitalism drives her mission to reconnect corporate environments, one organisation and audience at a time.
With a charismatic and infectiously passionate stage presence, Mimi dedicates her time to delivering keynotes and workshops worldwide. Her sessions, tailored to cultural and organisational contexts, focus on transformational emotional intelligence and leadership skills, communication excellence and conflict resolution. She has a 98% excellence score and deep loyalty with her clients and audiences - which has expanded to reach 1,700,000 people so far in 2025 alone.
Mimi's passion, energy and authenticity make her a sought-after speaker and thought leader, inspiring change in how we engage, communicate, connect and lead in the modern world.
Talking Points
Transformational Multi Generational Leadership
Do your leaders have the tools they need to speak to 4 generations of employees and their diverse needs and drivers?Transformational Multi Generational Leadership
CEO’s & Leadership teams worldwide are grappling with how to motivate, commit to and lead up to four generations and the new set of benchmarks, skillsets and HR considerations that this requires. As many leaders look for solutions as to how to win and succeed amongst this ever changing set of expectations, Mimi’s keynote lays out the path to her Listening-Led Leadership methodology which balances humanism and capitalism across age and cultural brackets. As she unpacks the power of empathetic and connected ommunications, conflict management and the path to truly understanding your workforce, she seamlessly delivers the proven steps to to improved motivation and building loyalty, commitment and performance.
The Role of Psychological Safety in Performance & Growth
As the term Psychological Safety gathers momentum, many leaders are yet to understand, or fully find confidence in, the power of safety, inclusion and listening in the workplace.The Role of Psychological Safety in Performance & Growth
This keynote looks at the path to fostering trust and recognising the impact of psychological safety and empathetic culture on performance, results, innovation and growth. Leveraging regional and global data, Mimi unpacks the connection between employees feeling supported and valued and the direct impact on risk taking, loyalty, commitment, productive collaboration, improved performance and innovation. She unveils the correlation between psychological safety, employee engagement, and retention rates and fuses data with the human condition. In so doing, she creates a case so compelling that it is impossible for the audience not to want to embrace the future of multigenerational and inclusive workplaces.
Listening-Led Leadership
Listening-Led Leadership and Organisational Empathy are rapidly taking centre stage in the future of leadership discussion, but are your leaders equipped with the skillsets to embrace the needs to today’s workforce?Listening-Led Leadership
In this keynote, Mimi looks at how communication and cross organisational dialogue creation cultivates trust, loyalty and consistency. She uses data and global case studies to drive the connection between ‘open room’ leadership that moves from simply having an ‘open door’ to actively hearing, motivating and engaging with the organisation consistently and effectively.
Looking at value perception and employee scores, as well as human performance drivers and strategies for building and maintaining strong connections, she unpacks where leadership success lies today and the simple steps to ensure we are all moving there at speed.
** For Wellness, Mental Health & Workplace Wellbeing events, Mimi frequently tailors this content to specifically drive the neuroscience- based research and connection between mind and body to directly impact wellness in the workplace. This approach focuses on improved belonging, connection and listening in building healthier, wellness-driven and reduced stress environments. With a focus on moving beyond processes and short-term interventions, Mimi will unpack the power of the mind and body connection and our evolutionary needs as a human species in directly creating happier, healthier and wellness-elevated workplaces.
The Business Case for Diversity & Inclusion
Are you already embracing the Performance & Motivational Power of Integration & Inclusion?The Business Case for Diversity & Inclusion
Bringing a unique perspective to the D&I discussion, Mimi connects the power of emotional intelligence and empathetic data-driven organisations in driving the effectiveness and authenticity of D&I success. Focusing on a human-centric and consistent approach to organisational curiosity and communication, Mimi moves beyond the more traditional conversation around quotas and ethics, and looks at fuelling innovation in dialogue creation and communication as driving inclusion. She talks to deeply understanding the potential of diverse perspectives, experiences, and backgrounds and how this leads to better problem-solving and decision-making in global, multigenerational, multicultural teams. Pulling on her personal leadership experience in over 25 markets and cultures, she focuses on embracing communication, fostering adaptability and empowering connection to unlock the full potential, productivity and engagement of teams.
Video
Mimi Nicklin | Empathy Advocate
Meet Mimi Nicklin, Bestselling Author and coveted Global Keynote Speaker. With the goal of reconnecting 1 Million people in empathy, everywhere, Mimi Nicklin is an internationally bestselling author and the multi- award winning Founder of the world’s widest-reaching empathy training & engagement platform. Ranked as the Number 1 Workplace Wellbeing Leader in Malaysia on LinkedIn by Favicon, Mimi is a top 5-rated podcast host of her show, ‘MiMi YouYou’, she is omnipresent in the media including recently appearing live on the BBC to 85 million people. Having recently appeared on stage with Bill Gates, she is an experienced executive coach, and the globe's leading thought leader advocating for the movement to create more empathy in the world. She trained over 18,500+ professionals in Fortune 500 organisations globally in Listening-Led Leadership and has recently been awarded Malaysian Female Leader 2024 and Top 45 Sri Lankan Leader 2024. Mimi specialises in Listening-Led, Empathetic Leadership, Multi Generational Engagement, Psychological Safety and Inclusion & Wellbeing. She is as charismatic as she is passionate, and she is set on reconnecting our world, one organisation at a time!Mimi Nicklin | Empathy Is an Existential Business Priority! Find Out Why....
Mimi steps on stage as a lead plenary speaker to 4000+ HE leaders in Asia, at the regions largest HR and Leadership conference, NHCCE. Looking at the role of AI in reshaping HR and leadership Mimi held every set of eyes in the room.Your Keynote was one of the most impactful parts of our entire regional EMEA event. ... keep reading Daikin
Mimi, you opened our eyes to something that was always there and we never saw. This will change the way to work going forward.
This is our fourth time working with Mimi. It is extremely powerful content. Every organisation should have access to this.
Working with Mimi is like having a golden ticket. There are very few people that deliver consistently to the standard that Mimi does. She can safely be called outstanding
Mimi is the epitome of a modern-day leader – High IQ, even higher EQ. I would highly recommend Mimi – she’s incredibly competent, inspiring and educational, but more than all of those things she’s an amazing human.
Mimi, your session at the procurement Festival was truly eye-opening. The way you connected empathy to negotiation has changed how I approach leadership and decision-making. Thank you!
Mimi, your session was one of the most inspiring and impactful I’ve attended this year. Thank you for sharing your wisdom on empathetic leadership!
I had the privilege of attending an incredibly impactful session at NHCEE, where Mimi Nicklin - Empathy Advocate spoke on "The Empathy Algorithm: Decoding the Power of Listening Leadership in an AI-Driven World." One question she posed truly triggered my thinking: “How long can you afford not to listen and understand your team?"
