Mimi Nicklin

The More The World Talks About Empathy, The More Empathy The World Will Have.

Profile

Mimi Nicklin is an experienced marketer, strategist and keynote speaker on empathy and human understanding. She believes that as a pro-social species, we work best when we work together and human understanding is at the core of all success. Mimi is a strong advocate for the global movement to balance humanism and capitalism in our lives.

She is the author of ‘Softening the Edge: Empathy: How humanity’s oldest leadership trait is changing our world’ (2020), a bestselling book in the USA, Canada, Australia and the UAE which examines how empathy and connection are this decade’s most valuable skillset.

She founded Empathy Everywhere, the world’s first organisational empathy platform. With its corporate and community empathy training and the Empathy for The Future’ Youth platform, it aims to change the mindset of businesses across the world.

Mimi is the CEO of Freedm, a global ad agency which capitalises on the knowledge economy and proves that hybrid, remote working drives creativity and results, by removing barriers of bias and offering freedom, empowerment and access to creative minds and clients.

Mimi is an expert in connection and mutual human understanding. She works closely with organisations with the aim to fill the empathy gap and rebuild societies and businesses worldwide. She has over 16 years’ experience in marketing communications, working across 25+ markets with multinational and Fortune 500 clients.

She hosts The Empathy for Breakfast Show podcast which reaches 85,000+ people and was voted top 5 podcasts in the UAE. The show examines the empathy gap worldwide with thought-leaders from multiple industries and discusses the future of connectivity, leadership, mental health and our world. She recently launched second podcast, Mimi-YouYou.

Mimi is a popular speaker for many organisations across the world. She speaks with passion and authenticity about the importance of empathy and human understanding in business leaders, as the antidote to the burnout, loneliness and anxiety facing the modern workforce. She is a charismatic speaker with an infectious stage presence and leaves audiences feeling inspired to approach the world and everyone in it with greater empathy.

Expertise

Talking Points

Transformational Multi Generational Leadership

Do your leaders have the tools they need to
speak to 4 generations of employees and their diverse needs and drivers?

CEO’s & Leadership teams worldwide are grappling with how to motivate, commit to and lead up to four generations and the new set of benchmarks, skillsets and HR considerations that this requires. As many leaders look for solutions as to how to win and succeed amongst this ever changing set of expectations, Mimi’s keynote lays out the path to her Listening-Led Leadership methodology which balances humanism and capitalism across age and cultural brackets. As she unpacks the power of empathetic and connected ommunications, conflict management and the path to truly understanding your workforce, she seamlessly delivers the proven steps to to improved motivation and building loyalty, commitment and performance.

The Role of Psychological Safety in Performance & Growth

As the term Psychological Safety gathers momentum, many leaders are yet to understand, or fully find confidence in, the power of safety, inclusion and listening in the
workplace.

This keynote looks at the path to fostering trust and recognising the impact of
psychological safety and empathetic culture on performance, results, innovation and
growth. Leveraging regional and global data, Mimi unpacks the connection between
employees feeling supported and valued and the direct impact on risk taking, loyalty,
commitment, productive collaboration, improved performance and innovation. She
unveils the correlation between psychological safety, employee engagement, and retention rates and fuses data with the human condition. In so doing, she creates a case so compelling that it is impossible for the audience not to want to embrace the future of multigenerational and inclusive workplaces.

Listening-Led Leadership

Listening-Led Leadership and Organisational Empathy are rapidly taking centre stage in the future of leadership discussion, but are your leaders equipped with the skillsets to embrace the needs to today’s workforce?

In this keynote, Mimi looks at how
communication and cross organisational dialogue creation cultivates trust, loyalty and consistency. She uses data and global case studies to drive the connection between ‘open room’ leadership that moves from simply having an ‘open door’ to actively hearing, motivating and engaging with the organisation consistently and effectively.

Looking at value perception and employee scores, as well as human performance drivers and strategies for building and maintaining strong connections, she unpacks where leadership success lies today and the simple steps to ensure we are all moving there at speed.

** For Wellness, Mental Health & Workplace Wellbeing events, Mimi frequently tailors this
content to specifically drive the neuroscience- based research and connection between mind and body to directly impact wellness in the workplace. This approach focuses on improved belonging, connection and listening in building healthier, wellness-driven and reduced stress environments. With a focus on moving beyond processes and short term interventions, Mimi will unpack the power of the mind and body connection and our evolutionary needs as a human species in directly creating happier, healthier and wellnesselevated workplaces.

The Business Case for Diversity & Inclusion

Are you already embracing the Performance & Motivational Power of Integration & Inclusion?

Bringing a unique perspective to the D&I discussion Mimi connects the power of
emotional intelligence and empathetically data-driven organisations in driving the
effectiveness and authenticity of D&I success. Focusing on a human centric and
consistent approach to organisational curiosity and communication, Mimi moves beyond the more traditional conversation around quota’s and ethics, and looks at fuelling innovation in dialogue creation and communication as driving inclusion. She talks to deeply understanding the potential of diverse perspectives, experiences, and
backgrounds and how this leads to better problem-solving and decision-making in global, multigenerational, multicultural teams. Pulling on her personal leadership experience in over 25 markets and cultures, she focuses on embracing communication, fostering adaptability and empowering connection to unlock the full potential, productivity and engagement of teams.

Topics

Business

Motivational Speakers

Inspiring Stories

Media

Video

Mimi Nicklin | Empathy Advocate

Mimi is the internationally Bestselling Author of Softening the Edge, a top 5 podcast host, the Founder of Empathy Everywhere, the world’s first empathy platform and the CEO of the worlds most free advertising agency, Freedm. She is a passionate and much-loved millennial female leader and an utterly charismatic personality. Mimi works passionately to connect people, community, and organizations with mutual human understanding. Her goal? To fill the empathy gap and rebuild our societies and businesses worldwide, one organisation, at a time. Mimi has a natural ability to inspire her audience by imbuing empathy as she shares this skillset. Inimitable in her passion for our human connection Mimi talks about the critical need to rebuild empathy in our world. A natural leader of people Mimi has spent the last 3 years bringing her work to Asia, Africa and the Middle East to spread empathy region wide as countries face the changes they need to rebuild the future. A global keynote speaker, contributor, and advocate for the movement to balance humanism and capitalism, Mimi is working across the world with leaders and communities to reconnect our people and our world with one of our oldest evolutionary skillsets, empathy. Her clients span the planet. Some prominent content includes; Harvard Business Review, Forbes, BBC, Harper’s Bazaar, NCA USE (5 million daily readership), Singularity University Africa, Unilever, Big Basket India, Bangalore Literary Festival. Jaipur Literary Festival, Emirates Literary Festival, Playstation, Gitex Dubai, Marketing Mania Middle East, Bhopal Literature Festival, Aditya Birla, Pfizer USA, GlaxoSmithKline Global, American Chamber of Commerce SL, Daraz, Women in Media, Dilmah, Ogilvy, WPP, Publicis and many more

Mimi Nicklin | How will today's leaders conquer tomorrow? | Fulcrum 2023 Conference

How Will Today's Leaders Conquer Tomorrow? Mimi Nicklin at FULCRUM 2023, Bangalore, India. In this video, Mimi Nicklin delivers a thought-provoking keynote address at FULCRUM 2023 in Bangalore, India. Watch as she discusses the future of leadership and shares valuable insights that will shape tomorrow's leaders. Don't miss out on this exclusive interview with Mimi Nicklin as she dives deep into her expertise and offers a fresh perspective on leadership challenges. Stay tuned for more updates from FULCRUM 2023! This is the live recording of the keynote for Aditya Birla's FULCRUM 2023 conference in Bangalore. The keynote unpacks the focus for leaders in the "crisis" years and how these times continue to impact the world of business and growth. It defines why Social Intelligence (and not Emotional Intelligence) is the future for an engaged, multi generational workforce and how CEO's can future proof their teams. Mimi Nicklin is an empathy expert worldwide and this presentation seamlessly connects the need for Listening Led organisations, and improved communication skills, with the future workforce and our need to overcome the Empathy Deficit plaguing our planet.

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