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Rachel
Botsman

Global Trust Expert

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Trust enables us to navigate uncertainty, place our faith in people, and take leaps into the unknown.

Profile

Rachel Botsman is a leading expert on trust in the modern world.

She is known for identifying ground-breaking paradigm shifts in business and society. She has been recognised as one of the world's 30 top management thinkers by Thinkers50, one of the Top 10 most influential voices on LinkedIn, and honoured as a Young Global Leader by the World Economic Forum. Her TED talks have been viewed more than five million times.

Rachel is the author of two critically acclaimed books, 'What's Mine is Yours' and 'Who Can You Trust?' translated into 14 languages.

Her writings on trust have been widely published in the Guardian, Financial Times, The New York Times, Harvard Business Review, and Wired. Through her popular newsletter, Rethink with Rachel, she engages with a community of over 65,000 subscribers every week.

Rachel is known for her clear insights and warm storytelling and is often voted as the audience's favourite speaker at events. Speaking and advisory clients include Adobe, Google, Xero, PwC, Goldman Sachs, Salesforce, Chicago Fed Reserve, Barclays and the Bank of England. She teaches entrepreneurs and leaders at Oxford University, Saad Business School and created the first courses on trust in the digital world.

Rachel has lived and worked on four continents, giving her a global perspective on the most critical issues of our time. She now lives in Oxford with her husband, two children and dog.

Expertise
Talking Points

Rethinking Trust At Work

Trust is both the foundation and the result of a strong culture, and it's fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged and aligned with company values - and with each other. In this dynamic keynote, leading expert Rachel Botsman will challenge your assumptions and reframe how trust really works. You'll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture

Leading With Trust Through Uncertainty

How do we lead with trust amid all this uncertainty and flux? In this keynote, leading expert Rachel Botsman reveals how leaders can develop a 'confident relationship with the unknown': the essence of trust. She explains why we need to rethink our assumptions about what makes a trustworthy leader, including why being comfortable with doubt and humility are critical skills for the 21st century.

Designing and Innovating With Trust

Why do some innovations fail and others succeed? Trust is the key differentiator. You can only get people - employees or customers - to use a new product or service if they're willing to take a 'trust leap' - to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups - Rachel Botsman will map out the principles of how you get teams to design for trust in ways that help new ideas succeed and be trustworthy. She also shares how designers, entrepreneurs and leaders can improve practices to consider the unintended consequences of new technologies.
Media
Feedback
From the moment we spoke about what I was trying to achieve with the conference to the feedback received it was evident that Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more! Commonwealth Bank

Rachel Botsman was a brilliant speaker at the 2010 Clinton Global Initiative Annual Meeting. She captured imaginations when speaking about how collaborative technologies are reshaping our relationships and reinventing the world around us in life-changing ways. Rachel is on the vanguard of an extraordinary movement and is sweeping us up with her as she creates new paths into the future.

Clinton Global Initiative

Rachel is a genuine world class speaker who knows how to stir thinking and encourage an audience to open their minds. Months on, I am still receiving emails about her talk. Her polished but warm style coupled with her relevant and clever stories leave an audience with a genuine sense of wonder and awe but most importantly it leaves them curious and hungry for more! I would not hesitate in booking Rachel for any event that calls for a world class thought leader - especially if you are after someone to disrupt and stir thinking.

Creative Director, Commonwealth Bank

She kept our 2000 delegates on the edge of their seats for over an hour, not only with the quality of her content but also with her humour and engaging style.

CIPD

Not one single day has gone by since the event without external & internal commendations on her engagement with our audience. Her message really connected and impacted the entire audience.

Adobe

Rachel's insightful session was engaging and authentic. She really made a personalized connection. The informal, open-ended format and seamless online experience allowed our audience to ask questions and engage in a lively conversation with her.

KPMG

What a session! We got some really positive feedback about the content but also about the virtual rapport that you managed to create.

Mastercard

Rachel's talk both provoked and inspired, setting off an active conversation that continues to this day and worldwide within the company.

Microsoft

I would like to take this opportunity to sincerely thank Rachel, on behalf of the Better Boards team, for presenting at the 2014 Australasian Better Boards Conference. Her time, effort and input into the conference assisted in making the weekend a highly successful and informative event. We had approximately 400 people attend the conference over the three days and everyone we spoke to said they had taken away an abundance of ideas which they were excited to implement into their respective organisations. Very inspirational and thought-provoking presentation.

Australasian Better Boards Conference

Let's talk, enquire with Anne now

Anne Jamieson

Chief Executive Officer

Let's talk, enquire with Anne now

Anne Jamieson

Chief Executive Officer

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